Programme

PrivateCertificationProgrammebyISSTAC®

Course Name

CertificateCourseinCoachingandMentoring(CCCM)

Typeof Course

PrivateCertificationProgrammebyISSTAC®(Notapprovedbyanyother organisation/ institution)

Course Code

004

Course Level

Elementary

Course Summary

In today's dynamic and interconnected world, success often depends as much on developing skills and efficiency. Coaching and mentoring play vital role in developing skills in a holistic manner which helps to shoot up individual efficiency.Thiscourseisdesignedtoequipparticipantswiththeessentialtools and strategies to thrive personally and professionally.

Throughout the course, participants will explore a wide range of topics essential for personal growth and professional success. These include counsellingskills,coachingandmentoringskillsalongwithsoftandlifeskills such as communication skills, emotional intelligence, time management, problem-solving, decision-making, resilience, adaptability, teamwork, leadership, stress management etc. The learner will learn NLP, Hypnotherapy and Mind Power as tools used for coaching and mentoring.

The course will employ a variety of interactive learning methods, including lectures,groupdiscussions,casestudies,role-playingexercises,andreal-world applications. Participants will have sufficient opportunities to practice and refine their skills in a supportive and engaging environment.

Bytheendofthecoachingandmentoringcourse,participantswillhave

developed acomprehensiveunderstandingofsoftandlifeskills,toolsfor coaching and mentoring.

Semester

I

Credits

3

Course Details

Learning Approach

Lecture

Tutorial

Practical

Others

Total Hours

Pre requisitesif any

Thepersonenrolforthiscourseshouldhaveeducationalqualification: Degree or above

CO

No.

ExpectedCourseOutcome

Learning Domain

PONo

1

This course prepares students to capable enough to understand and practice coaching and mentoring skills.

2

Heightened Emotional Intelligence: Students will develop a deeperunderstandingoftheirownemotionsandthoseofothers, leading to increased self-awareness, self-regulation, empathy, andsocialskills.Thiswillsupportthemtoperformasabetter

coachand mentor.

3

This course prepares students to engage effectively and respectfully in academic settings, contributing to a positive and productivelearningenvironmentforthemselvesandtheirpeers

throughonlineplatform.

4

This courseprepares students to practically implementcoaching and mentoring skills.

5

Thiscourseequipsstudentswiththeknowledge,skills,and confidencetodeliverimpactfulandmemorablepresentationsin

academic,professional,andpersonalsettings.

6

Thiscoursepreparesstudentstoactivelyimplementmoderntools in coaching and mentoring by that students can effectively convey their ideas, influence others, and achieve their goals.

7

Thiscourseequipsstudentswithpracticalskillsandstrategiesto

optimizetheiruseoftime,increaseproductivity,andachieve their goals.

8

This course empowers students to become effective motivators and leaders in personal, academic, and professional settings. By mastering motivational techniques and strategies, students can inspirepositivechange,fosterteamwork,andachievetheirgoals andaspirations.Motivatingourselvesandothersareessential

factorsincoachingandmentoring.

9

the course empowers students to become more effective and confident decision makers, capable of navigating complex and uncertain situations with clarity, wisdom, and integrity. By mastering decision-making techniques and strategies, students can enhance their problem-solving abilities, achieve their goals, andleadwithpurposeandresilience.Thisskillscanimpart

duringcoachingand mentoring.

10

Thiscoursepreparesstudentstobecomeeffectiveteammembers and leaders, capable of collaborating synergistically to achieve shared goals and objectives. By mastering teamwork skills and principles, students can enhance their interpersonal skills, build strongrelationships,andcontributepositivelytoteamsindiverse personalandprofessionalsettings.Thesecapacitiesareneedto

bedevelopedduringcoachingandmentoring.

Remember(K),Understand(U),Apply(A),Analyse(An), Evaluate(E),Create(C),Skill (S), Interest (I) and Appreciate (Ap)

Module

Units

CourseDescription

Hours

CO

No.

Module 1: Introduction to Coaching

1.1

Fundamentalsofcoachingand mentoring

2

1.2

Body      Language-Postures     &              Facial Expressions

3

1.3

Punctualityandrespectfulness

2

1.4

Manners

4

Module 2: Professional Etiquette

2.1

MeetingEtiquette

3

2.2

WorkplaceEtiquette

3

2.3

Communicationetiquetteoralandwritten

2

Module3:Social Etiquette

3.1

WhatIs SocialEtiquette?

3

3.2

Whyaresocialskills important?

4

3.3

Typesofsocialskills

3

3.4

Conversation skills – greetings, Listening & Interacting

2

3.5

Commoncourtesies–Thankyou,No thank you, Excuse me, May I

2

3.6

Socialskilldeficits

4

Module4:Goal Setting

4.1

Differenttechniques

3

4.2

Credibilitychecking

3

4.3

Qualitychecking

3

Module5:EDand IQ

5.1

DifferencebetweenEQandIQ

2

5.2

TechniquestodevelopEQ

1

5.3

Majorelementsin EQ

1

5.4

EQ,flexibility andacceptingfeedback

4

5.5

NLPasacoachingtool

3

Module 6: Presentation Skills

6.1

Introduction

2

6.2

Typesofpresentationskills

3

6.3

Structure

2

6.4

ImportanceofPresentation Skills

4

6.5

MakingaPresentation

1

6.6

DeliveringaPresentation

3

Module7:Public Speaking

7.1

ElementsofPublicSpeaking

2

7.2

TypesofPublicSpeaking

3

7.3

How do YouBegin a Speech

2

7.4

Howdo YouMakeYourSpeech

2

7.5

Factorsofpublicspeaking

1

Module8:Time Management

8.1

Know howtospend your time

3

8.2

SetPriorities

4

8.3

Usingaplanningtool

1

8.4

GettingOrganised/ScheduleTime Appropriately

1

Module 9: Motivational Skills

9.1

formingandchanging habit

3

9.2

Gratitude

2

9.3

Positivity

2

9.4

Mind Power and Mindfulness as tools of coaching and mentoring

2

Module 10: DecisionMaking Skills

10.1

Whatis decisionmaking skills

2

10.2

The5decisionmakingskills

2

10.3

Stylesofdecision making

2

10.4

Howtodevelopdecision making

3

Module 11: Teamworkand change management

11.1

Differentiateteamandteamwork

3

11.2

Examplesofteamwork skills

3

11.3

Working with different teams and introducingchangemanagementto ourselves and others

3

11.4

Buildateaminyourworkplace environment

2

TeachingandLearning Approach

ClassroomProcedure(modeofTransaction)

AssessmentTypes

Modeof assessment

A.ContinuousComprehensiveAssessment

B.SemesterEnd Examination